Terms of work

Ethics and confidentiality

• I follow the psychologist's code of ethics, which protects your privacy and safety.
• I attend supervision and peer consultation to keep improving my work. I discuss cases with more experienced colleagues only anonymously, changing personal details so that you cannot be identified.
• I only follow a client on social media with their consent.
• I don't work with people close to you - relatives, your partner, close friends - and refer them to another specialist to keep our work ethical.

How we work

• I work in a multimodal approach, using techniques from different schools of psychotherapy.
• I don't give advice and I'm not responsible for your actions. All decisions are yours, and so is the responsibility for them.
• Homework is given when it's helpful and only if you want it.
• You can always end our work on your own terms. After long-term work, a closing session is recommended.
• Sessions are held in Ukrainian; other languages by arrangement.
• Clients under 18 need written consent from one parent.

Booking, payment and cancellation

• Working hours: weekdays 10:00-17:00, weekends at 10:00 and 11:00, unless agreed otherwise in advance.
• Payment is made by bank transfer to my sole-proprietor account no later than 24 hours before the session. Without payment, the booking is cancelled.
• If you cancel less than 24 hours in advance, the session is still charged - unless circumstances made earlier notice impossible.
• If I cancel without notice, your payment carries over and the next session is free.
• I may change my fees. Regular clients are notified 2-3 months in advance.

Fees